The "The Road To Leadership" website (hereinafter https://www.theroadtoleadership.com) is published by Kay Rayee, whose head office is located at
Fare Richmond Sarah, Afareaitu Cote Mer, Quartier Umarea,
BP 3364 Temae,
the Company is Registered under “Kay Rayee, Tahiti number : D28804” .
This site has been declared to the « Commission Nationale Informatique et Libertés (CNIL) ».
Kay Rayee undertakes to strictly comply with the provisions of Law No. 78-17 of 6 January 1978 amended "Informatique et Libertés".
You understand and agree that in case of disagreement, the terms of these Terms and Conditions prevail over any oral or written communication between you and one of the representatives of this site.
The Company invites its Customers to read carefully the present General Conditions of Sale (hereinafter the "GCS").
The GSC are systematically communicated to the Customer who requests it. The Customer is required to read the GCS before placing an Order.
In the event of a subsequent modification of the Terms and Conditions, the Customer is subject to the version in force at the time of the Order.
Any connection to the Site and use of its content is made in the context of these terms and conditions of sale and policies for the protection of personal data and cookies.
Access to the Site entails application of the rules and conditions defined below and acceptance of the General Conditions of Sale.
Any Customer who does not accept the new version of the General Conditions of Sale that would be put online by The Road To Leadership must absolutely stop using the Website and, if applicable, the associated services.
The Road To Leadership undertakes that these Terms and Conditions are present and printable at any time on the Website subject to any unavailability of all or part of said Site.
The purpose of these general conditions is to define the rights and obligations of the parties in connection with the sale of the services offered by the Company to the Customer, from the Website https://www.theroadtoleadership.com).
The Customer declares to have taken knowledge of these general conditions of sale and to have accepted them before the placing of his Order. In this respect, they are opposable to him in accordance with the terms of Article 1119 of the French Civil Code.
These Terms and Conditions may be subject to change, so you are invited to consult them regularly.
Kay Rayee cannot be held responsible for content errors, viruses or any other element that may affect the integrity of your computer equipment, or the possible consequences of a security flaw in its Paypal ™, Stripe or GoCardless payment systems. You alone assume the risks associated with the use of this site as well as all the sites whose links appear on the Road To Leadership.
4. Intellectual property
You understand and agree that any use, reproduction, resale, or simple communication, written or oral, products, services and content offered by this site (as an example, but non-exhaustive list: reuse of course content for purposes other than your own professional use) is strictly prohibited without the written consent of this site and its representatives and will be systematically prosecuted.
You understand and agree, when you transmit to this site a written or oral testimony on one of its products or services, that it becomes the property of the site, which
implies the transfer of the right of reproduction, of publication, and of publication. Unless written request from you, this publication may mention your name, as well as your occupation, company name and photo.
You understand and agree to the following conditions, which are valid for all refund requests without exceptions for all services and products published by Kay Rayee on the website https://www.theroadtoleadership.com
5. Precontractual information
The Customer acknowledges having communicated, before the placing of his Order and the conclusion of the contract, in a readable and understandable manner, these general conditions of sale and all the information listed in Article L. 221- 5 of the Consumer Code.
The following information is provided to the Customer in a clear and understandable manner:
The details of the provider are as follows:
Fare Richmond Sarah, Afareaitu Cote Mer, Quartier Umarea,
Postal address: BP 3364 Temae,
Contact: [email protected]
Phone number: +689 89 68 73 28
The Company communicates to the Customer the following information:
6. Products and services
In accordance with the provisions of Articles L. 111-1 and L. 111-3 of the Consumer Code, the essential characteristics of the goods, services and their respective prices have been made available to the buyer on The Company’s website.
Any Order can only be made from the Company's Website.
The Customer has the choice between different coaching packages and products:
In case of unavailability of a product ordered, the Customer will be informed by email.
He must then enter a valid method of payment in order to finalize the Order and effectively form the sales contract between him and the Company.
The registration of an Order on the Site is made when the Customer accepts the GCS by checking the box provided for this purpose and validates his Order. This validation constitutes proof of the sales contract.
The finalization of the Order implies the acceptance of the prices and terms of performance of the services as indicated on the Site.
Once the Order has been placed, the Customer will receive confirmation by email. This confirmation will summarize the Order and information related to the performance of the service (s).
The Order will be considered final:
It is the Customer's responsibility to verify the accuracy of the Order and to report any errors immediately to [email protected]
In the event of payment default, incorrect Customer address or other problem on the Customer's account, the Company reserves the right to block the Customer Order until the problem is resolved.
If unable to perform the service, the Customer will be informed by email to the address he has provided to the Company. The cancellation of the Order and its refund will be made in this case.
In the event of cancellation of an Order accepted by the Company and paid to the Company within 48 hours before the scheduled date of supply of the Service for a reason of legislation in force, the Customer will be fully reimbursed without fresh.
Beyond 48 hours, the Company reserves the right to retain 100% of the amount excluding VAT of the Order. (without prejudice to the Customer's right of withdrawal under the legislation in force).
Refund of an Order can only be made in full. The Customer wishing to cancel all or part of the services ordered will be required to cancel the entire Order and proceed to a new Order desired services on the Website of the Company.
For any question relating to the follow-up of an Order, the Customer must write to the email address: [email protected]
7. Electronic signature
The online supply of the Client's credit card number and the final validation of the Order shall be proof of the Customer's agreement:
The services provided on the Website will be provided by the Company. The services are described on the corresponding page within the Site and mention is made of all their essential characteristics. The prices of the products sold through the Internet sites are indicated in USA dollars all taxes included (VAT + all other taxes, if necessary) and determined on the pages of descriptions of the Products. Shipping charges are shown extra when such charges apply. The Company reserves the right to modify its prices at any time, for the future. The telecommunication costs necessary to access the Company's websites are the responsibility of the Customer.The quoted price does not include the incidental expenses which will be indicated if necessary, in the summary before ordering.
The Company reserves the right to modify its rates at any time. It undertakes to invoice the services at the rate applicable at the time of their Order. For services whose price cannot be known a priori or indicated with certainty, a detailed estimate will be sent to the Customer.
All Orders are paid in cash at the time of placing the Order. At the time of payment, the customer can opt for payment in several instalments for some products , as proposed by the Company on its Website.
The Customer having opted for payment in several installments who decides to put an early end to the contract, will be required to pay the full price, unstead stipulated so on the website (certain products are sold with a minimum engagegement, stipulated on the product page ).
The Company may decide to terminate training for which the Customer has opted for payment in several installments without charge, to access if the full price is not received.
The Company reserves the right to grant price reductions to Customers who will make full payment of the price at one time.
Under no circumstances will a Customer be able to demand the application of discounts no longer in effect on the day of the Order.
Payment must be made by credit card, Paypal or Stripe. The Company cannot be held responsible for any content errors, viruses or any other element that could compromise the integrity of the computer hardware belonging to the Customer, or the possible consequences of a security breach in its payment systems.
In the event of total or partial non-payment of the services on the date agreed upon on the invoice, the Client must pay the Company a late payment penalty at a rate equal to the rate charged by the European Central Bank for its increased refinancing operation. By 10 percentage points. The financing transaction selected is the most recent on the date of the Ordering of the Services. In addition to the late payment, any sum, including the down payment, not paid on its due date will automatically result in the payment of a fixed compensation of 65 USA$ due for recovery costs.
The penalty payable by the Customer is calculated on the amount inclusive of taxes of the remaining amount due, and runs from the date of expiry of the price without any prior notice is required. In case of non-compliance with the terms of payment described above, the Company reserves the right to cancel or suspend the Order.
In addition, the Company reserves the right to cancel or refuse any Order from a Customer with whom there is a dispute over the payment of a previous order.
9. Satisfied or refunded
The Customer has 14 days from the date of purchase of the product to make a refund request by providing a simple proof of payment dated: receipt Paypal or CB. Only requests made via the address [email protected] will be considered. The 14-day money back guarantee applies only to video training. If the Customer wishes to terminate the one to one coaching package and the accompanying forms, the reimbursement will apply in proportion to the services provided by the Company on the date of the request.
When you decide to do a multiple payment plan you engage yourself within the 14-day guarantee of the start of purchase. Cancellations after the initial 14 days won’t be allowed. For certain services with multipayment or with a monthly payment program we allow a cancellation of the service after a certain time, if this applies it is written on the sales pages and in the terms and conditions of the product when purchased.
10. Exeptionnal circumstances
Any circumstances beyond the control of the parties preventing the performance of their obligations under normal conditions shall be considered as grounds for exemption from the obligations of the parties and shall lead to their suspension.
The party invoking the circumstances referred to above must immediately notify the other party of their occurrence and of their disappearance.
Will be considered as force majeure all facts or circumstances irresistible, external parties, unpredictable, inevitable, beyond the control of the parties and cannot be prevented by the latter, despite all efforts reasonably possible.
Expressly, are regarded as case of force majeure or fortuitous cases, besides those usually retained by the jurisprudence of the French courts and tribunals: the blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.
The parties will come together to review the impact of the event and agree on the conditions under which the contract will be continued. If the case of force majeure has a duration greater than three months, these terms and conditions may be terminated by the injured party.
For all Orders made on this Site, the Customer has a right of complaint of 20 days from the provision of the Service.
To exercise this right of complaint, the Customer must send to the Company, at the address [email protected], a statement in which he expresses his reserves and claims, together with supporting documents relating thereto.
A claim that does not comply with the conditions described above cannot be accepted.
After examining the claim, the Company may, if necessary, replace or refund the services provided as soon as possible and at its expense.
Kay Rayee for The Road To Leadership (https://www.theroadtoleadership.com)